Orders placed before 4pm(eastern) are shipped the same day.
Special Orders are immediately requested from the supplier and usually arrive at our warehouse for same day shipping within 2-3 business days of your order.
If you don't qualify for flat rate shipping, we ONLY want to charge you for the postage cost of shipping your order. If our system over-estimates, we'll give you a credit. Credits for shipping overcharges occur within 7-14 days of your order, you will receive an email when the credit is on your account.
We work 7 days a week, but packages only ship Monday-Saturday.
If a product doesn't meet your expectation please contact Customer Service to request a return. In most cases, customers have a 30-day window in which they can request to return an item. After requesting the return, customers have 30 days to ship the item back to Brewer Dude.
Extended Return Window Policies: We can make an exception to accept returns within 90 days after delivery if the item is in a new, unopened condition. The customer must pay the shipping for the return.
Holiday Season Return Window: Orders placed between November 1st & December 31st have until January 31st to request a return. We want to give gift givers assurance that if the recipient isn't happy, we'll make it right.