FAQ’s

Q. What are your hours of operation?

A. Our phone lines are open from 8am until 10pm eastern time, daily. However, you may be able to reach us outside of those hours by emailing us: team(at)brewerdude.com. However our physical store hours are M,T,W: 1130-530 R,F:1130-7 S 9-5 SU 11-3.


Q. When do orders ship?

A. All orders placed by 4pm will ship the same day.


Q. Where is your store located?

A. Our physical store location is 211 E Seventh St, Lexington, KY 40508.


Q. I'm local, how can I get my order?

A. Place an order online and choose in-store pick-up, or place an order online and choose local next day delivery (small fee applied) or just walk in to shop and order.


Q. The item I want isn't in stock, how long until I can get it?

A. We have a neat system that allows us to get most items within 3 business days of your order. Our Rapid Order System sends the data to the correct distributor immediately who then rushes it to us. Once in-house it will ship the same day. But if you have anything time sensitive it's always good to check with us first.